How AI can enhance customer service

Virtual assistants with a conversational presence have been shown to increase trust — and consequently also engagement — compared to purely text-based chatbots. Virtual …
by Miguel de Andrés-Clavera via The Keyword

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News Today: Reporter With Access to Michael Cohen Lays Out His Next Line of Attack: No One 'In Trump World' is Sleeping 'Soundly'

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"This is a man who knows a lot and a man who feels he’s been hung out to try.” Donald Trump’s former attorney and longtime “fixer” Michael Cohen feels like he’s been “hung out to dry,”  Vanity Fair  reporter Emily Jane Fox noted during a Tuesday morning MSNBC appearance — and he’s using what he knows to hit back at the president and his family. “For ten years Michael Cohen had a window into everything that happened within the Trump organization,” the reporter whose access to the attorney has led to a series on his  tumultuous relationship with Trump  told MSNBC’s Joe Scarborough. “He had a window into what the president was doing in some of his business dealings, what the children were doing in their business dealings. This is a man who knows a lot and a man who feels he’s been hung out to try.” Fox told the assembled panel that she began speaking to Cohen almost exactly a year ago, and in that time, he went from co...
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Google internships go virtual with the help of open source

As COVID-19 spread across the world this spring, in-person classes and graduation ceremonies were cancelled. Our soon-to-be interns surely wondered if their summer at Google would be affected. We worked quickly to ensure that our internship program—which we’ve hosted every year since 1999—would still happen, albeit virtually. Since then thousands of interns have joined us from their homes in 43 countries around the world. This is the first year our summer internship program is virtual, but what it means to be an intern at Google hasn’t changed—we want our interns to have fun and make an impact on products that people use every day. Although many aspects of the program remain the same with interns working from home, we had to make some adjustments. Interns won’t have the benefit of working next to experienced Googlers in a traditional office environment, which in turn impacts the kinds of projects they can work on. Rather than cancel or postpone our program, we did what we’ve done ma...
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News Today: 'You're Going to Get It, or I'm Going to Die Trying, B*tch': Alex Jones Issues Stunning Threat to Mueller — And Pantomimes Shooting Him

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Click here for reuse options! The conspiracy theorist ended a deranged rant about pedophilia by threatening the special counsel. Conspiracy theorist Alex Jones threatened special counsel Robert Mueller during a Monday episode of his InfoWars show, miming a shooting and saying he would "die trying" to take Mueller down. Jones began by making unfounded claims about Mueller and Jeffrey Epstein, who was convicted of solicitation of a minor for prostitution in 2008. "That's the thing, is like, once it's Mueller, everyone's so scared of Mueller, they'd let Mueller rape kids in front of people, which he did," Jones said. "I mean, Mueller covered up for a decade for Epstein kidnapping kids, flying them on sex planes, some kids as young as seven years old reportedly, with big perverts raping them to frame people." "That's a demon I will take down, or I'll die trying," Jones continued. Jones made repeated shooting g...
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